Privacy

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Shatila Studio, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with the opportunity to say no. We will show a tick box for the option to be added to our mailing list for monthly newsletters and any promotional offers/ marketing.

How do I withdraw my consent?

You can easily change your mind once you’ve opted in. You can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time by contacting us at info@shatila.studio

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required to by law or if you violate our Terms of Service.

SECTION 4 – WOOCOMMERCE

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Payment:

We use a third party payment processor, Stripe, a (WooCommerce plug-in) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our Stripe, whose use of your personal information is governed by their privacy policy. You can see their privacy policy here: https://stripe.com/us/privacy

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways (Stripe, PayPal etc.) and other payment transaction processors, have their own privacy policies.

We recommend that you read their privacy policies so you can understand how they will use your personal information.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or our website’s Terms of Service.

Links:

When you click on links on our store, they might direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

We take precautions and follow industry best practice to protect your personal information and to make sure that it is not lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted and processed by Strips. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and other industry accepted standards.

SECTION 7 – COOKIES

Set and used by shatila.studio
No personal information is stored within these cookies.
COOKIE NAME DURATION
PURPOSE
wpml_browser_redirect_testSession
Saves the user’s preferred language on the website
wc_items_in_cartSession
Helps WooCommerce determine when cart contents/data changes.
wp_wc_session_2 days
Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
wc_recently_viewedSession
Powers the Recent Viewed Products widget.
store_notice[notice id]Session
Allows customers to dismiss the Store Notice
__stripe-mid1 year
This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online translations without storing any credit card information
__stripe-sid1 day
This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online translations without storing any credit card information
wc_cart_hash_#Persistent
Helps to determine when cart contents/data changes.
wc_fragments_#Session
Helps to determine when cart contents/data changes.
_icl_visitor_lang_js1 day
Saves the user’s preferred language on the website
Set and used by stripe.com
This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online translations without storing any credit card information
m10 years
Determines the device used to access the website. This allows the website to be formatted correctly.
We also use embedded youtube videos on our website. Youtube uses their own cookies.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to alter this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately when they are posted on this page. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect and how we use it.

SECTION 10 – SOCIAL MEDIA PLATFORMS

We will not disclose your personal information regarding social media accounts (Twitter, Facebook, Instagram, Linkedin) without your consent. Any details shared with us via these platforms will be stored and used with your permission, in line with Shatila Studio’s Privacy Policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, change, or delete any personal information we have about you, register a complaint, or just want more information contact us at info@shatila.studioThis account is checked regularly by Meike and her team.

Please note our website uses cookies to improve your experience. I understand. For more information see our Privacy Policy .